FAQs

About Elaf House
Q1: What distinguishes Elaf House perfumes?

Our perfumes use a special aging process, "maceration," to ensure a stronger scent, better stability, and longer-lasting performance.

We offer high-quality alternatives inspired by original perfumes, with better longevity and more affordable prices.

Products and usage

Thanks to our aging process and premium oils, our perfumes last on clothing for 12 to 24 hours with excellent performance.

Apply the fragrance to pulse points and wait a few seconds before smelling it to experience the full aromatic notes.

Store in a moderate temperature, keep it in its box, and avoid direct sunlight or sudden temperature changes.

Orders & Shipping

Delivery across Egypt takes up to 3 business days depending on your location, learn more.

If your order arrives damaged, it will be replaced for free; for assistance, please contact us.

Shipping fees are calculated at checkout based on the governorate you select, learn more.

Returns and Exchanges

Yes, you may return or exchange within 14 days, and refunds are processed after inspection, minus shipping fees, learn more.

The base shipping fee is deducted, and a new shipping fee applies in case of an exchange, learn more.

Refunds are processed within 3 business days after receiving and inspecting the returned product, learn more.

Payment and Support

We offer convenient payment options to ensure a seamless checkout experience; for details, please contact us.

Our team is ready to assist you with any inquiries; please contact us via contact us.