At “ ELAF HOUSE ”

we have strict laws in place to ensure a high level of security for our customers’ data. Just as we maintain the quality standards of the products and services we offer, we are committed to transparency in all of our online transactions. This is what makes us offer the best possible shopping experience for our customers. Learn about the terms and conditions and policies of ELAF HOUSE

You must be over 18 years of age

When placing an order, you undertake that all details you provide to us are true and accurate, If you provide inaccurate or incomplete information, ELAF HOUSE has the right to suspend or cancel your accountLearn about the terms and conditions and policies of ELAF HOUSE

By registering on our website, you agree to receive promotional emails from ELAF HOUSE. You can unsubscribe from these emails at any time

ELAF HOUSE has the right to refuse any order request made by you for any reason

Products displayed on ELAF HOUSE must be in accordance with the description. If the product is not in accordance with the description, you can return it according to the return policy

ELAF HOUSE has the right to correct any pricing errors

If any provision of these terms and conditions is held to be invalid, void or unenforceable, it will not affect the other provisions

In the event of any dispute, the parties must attempt to resolve it amicably before resorting to court

Shipping time: 3 to 5 business days

Product Usage Tips

There are no medical risks associated with using ELAF HOUSE products directly on the skin, as medical alcohol is used in all ELAF HOUSE products, ensuring customer safety

It is recommended to use the product on pulse points, such as the wrists and neck area behind the ears, after showering

It is recommended to wait 10 seconds before inhaling the perfume after spraying it on the skin or clothing. This allows the aromatic notes to develop gradually and allows the alcohol time to evaporate completely

You can monitor the scent development after 12 and 24 hours of testing the perfume on clothing to ensure the quality of the product

The nose becomes accustomed to a scent after about 10 minutes of repeated sniffing, which can make it difficult to detect it clearly

Product Storage Tips

It is recommended to store the product in a place away from light, constant sunlight, or humidity, and at a moderate temperature of 20-25°C

It is recommended to store the product in a desk drawer or in its box

It is not recommended to store the product in a car or on a desk where it is exposed to sunlight or light

FAQ’s

What products are available?

We offer a selection of the finest global perfumes with the best quality, lasting, and a smell that matches the original.

The available sizes are: 100 ml, 50 ml

Shipping is done through Bosta Company Shipping costs may vary depending on the governorate or region

We currently have 2 branches:

Cairo Branch: Nasr City, Nasr road, in front of Makram Ebeid st,. Beside Anas El Demeshky

Damnhour Branch: El-Lamsy St. in front of El-Korba Cafe You can also order through the website, Facebook, Instagram or WhatsApp

An email will be sent confirming your order with the products, shipping details, and invoice

You can cancel your order within 12 hours of completing it by contacting us on the phone number, WhatsApp or on Facebook/Instagram

On your shopping cart, you would find a window for applying any discount codes

You can pay through Instapay or cash upon receipt of the product

Yes, the order can be cancelled in the following cases:
The customer does not respond to the shipping company’s contact
The delivery fails to the specified address or there is a fake address
If the product is not received within 48 hours

Make sure to check for it in the spam folder. If it does not arrive, please contact us for confirmation within 12 hours of completing the order